Buyer Valuation Methodology

Posted by Eric Crouse on May 1, 2020 6:44:00 AM

Valuations for call center / BPOs will vary depending on a large set of variables, but typically they come down to these 4 areas. Buyers want to know that the past success is not only repeatable but can be improved upon with gains in efficiencies, reduction in costs, and improvements to revenues.

 

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Keys to Finding The Highest Value

Valuations for call center / BPOs will vary depending on a large set of variables, but typically they come down to these 4 areas. Buyers want to know that the past success is not only repeatable but can be improved upon with gains in efficiencies, reduction in costs, and improvements to revenues.

  • Financial
  • Human
  • Technical
  • Growth

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